Privacy Policy
At Energy Healing by Patty, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, use our services, or communicate with us.
By using our website or services, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.
INFORMATION WE COLLECT
Personal Information
We may collect personally identifiable information, including but not limited to:
Name
Email address
Phone number
Mailing address
Date of birth
Health information relevant to your healing sessions
Payment information
Health Information
As a healing practice, we collect health information necessary to provide safe and effective services. This may include:
Current and past health conditions
Medications and supplements
Treatment history
Emotional and mental health information
Pregnancy status
Treatment goals and concerns
Website Usage Information
We may automatically collect certain information when you visit our website, including:
IP address
Browser type
Operating system
Referring website
Pages visited
Time and date of visits
Click patterns
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your experience and collect information about how you use our site. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
HOW WE USE YOUR INFORMATION
We use the information we collect for various purposes, including:
Providing Services
To provide and maintain our healing services
To schedule appointments
To personalize your experience
To communicate about your sessions and care
Business Operations
To process payments
To send receipts and invoices
To send appointment reminders
To improve our services and website
To respond to customer service requests
Marketing and Communications
To send periodic emails regarding services, special offers, or events
To follow up after correspondence (email, phone, or text inquiries)
To share information about healing practices that may benefit you
Legal Compliance
To comply with applicable laws and regulations
To respond to lawful requests and legal processes
INFORMATION SHARING AND DISCLOSURE
We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information with our business partners and trusted affiliates.
We may disclose your information in the following circumstances:
Service Providers
We may employ third-party companies and individuals to facilitate our service, provide the service on our behalf, perform service-related services, or assist us in analyzing how our service is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Legal Requirements
We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Business Transfers
If Energy Healing by Patty is involved in a merger, acquisition, or asset sale, your personal information may be transferred as a business asset. In such cases, we will provide notice before your personal information is transferred and/or becomes subject to a different Privacy Policy.
DATA SECURITY
We implement appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site.
However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
HEALTH INFORMATION PRIVACY
As a healing practice, we are committed to maintaining the privacy and security of your health information. While we are not governed by HIPAA (Health Insurance Portability and Accountability Act) as a complementary healing practice, we adhere to similar standards of confidentiality and security for your protection.
Your health information is kept strictly confidential and is only used for the purpose of providing you with the best possible care. We will not disclose your health information to anyone without your explicit permission, except as required by law.
YOUR RIGHTS
You have certain rights regarding your personal information:
Access and Update
You have the right to access and update the personal information we hold about you. You can review and change your personal information by logging into your account or by contacting us directly.
Opt-Out
You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in each email or by contacting us directly.
Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
Deletion
You may request deletion of your personal information by contacting us. However, we may retain certain information as required by law or for legitimate business purposes.
CHILDREN'S PRIVACY
Our website and services are not intended for use by children under the age of 18 without parental consent. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.
For clients under 18, all services require parental/guardian consent, and parents/guardians must complete all intake forms and be present for the initial consultation.
CHANGES TO THIS PRIVACY POLICY
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the bottom of this page. You are advised to review this Privacy Policy periodically for any changes.
CONTACT US
If you have any questions about this Privacy Policy, please contact us:
Email: hi@energyhealingbypatty.com
Phone: (951) 347-6607
Last Updated: July 2025